24/7 Support

Your Torque Machines are often critical to operations and the ability to deliver for your clients, as your preferred partner, EnerQuip will offer support for your assets on a 24-hour, 365-day basis.

By offering remote or local support whenever and wherever required – Our experienced technicians are available and can confidently diagnose and offer breakdown assistance not only on our units but for any make and model of Torque Machine.

​EnerQuip has a dedicated team of responders who will answer your call or e-mail at any time of the day or night. They will offer a free remote diagnosis and assistance; however, this is occasionally not enough to get the unit operational again. Where necessary, EnerQuip will guarantee an agreed response time and have a technician on site as a priority.

EnerQuip knows the value of great service, and as such we have positioned this as our key differentiator, founding our business on delivering this.

Prior to arriving on site, a detailed work-scope brief is held with the technician, this ensures that the technician arrives at the machine fully prepared to allow them to respond effectively to any potential issues.

All spares and consumables supplied / fitted are genuine replacement parts which are the same, or of higher quality than those supplied by the original equipment manufacturer (OEM).